Banking, financial services and insurance companies (BFSI) are leading employers for business graduates. With heavy usage of data in the BFSI companies' departments, graduate employees make data-driven decisions (DDD) that impact businesses. Hence, decision quality remains a crucial criterion for graduate employability and business success. Critical thinking (CT) for decision-making is proven to be an effective way for quality decisions. Nevertheless, CT usage on data-driven decision-making (DDDM), in the context of BFSI companies, remains unexplored. A skill gap analysis shall throw light on the employer expectation vs satisfaction on graduate data-driven decision quality using critical thinking. This research explores the perception/expectation, and satisfaction of the BFSI employers on graduate employees' data-driven decision outcomes and the critical thinking skill usage on DDDM is analysed to find out if there is an evident gap in the same. Data were collected from 106 Junior, middle, senior and executive-level managers from different parts of the world. Various non-parametric tests, including Kruskal Wallis tests, are done on the data.

Authors:
Anu Jossan, Al Rayyan International University College - University of Derby, Qatar

About the Presenter(s)
Dr Anu Jossan-Economist and Senior fellow in the Higher Education Academy, UK. Programme Head BA IB and B.Sc. IBM & MBA Global at ARIU-University of Derby and Associate Faculty of Finance and Banking for QFBA Northumbria Newcastle University.

Connect on Linkedin
https://www.linkedin.com/in/anujossan

See this presentation on the full schedule – Saturday Schedule

Bookmark